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Monexe – Privacy & Policy

Last updated: DEC · 11 · 2025

Monexe (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Monexe mobile application (“App”) and any related services.

By using Monexe, you agree to the terms described in this Privacy Policy. If you do not agree, please discontinue using the App.

1. Information We Collect

 

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when creating or updating an account, including:

  • Full name

  • Email address

  • Phone number

  • Profile information

  • Payment or financial details (if applicable)

1.2 Usage Data

We may automatically collect information about how you access and use the App, such as:

  • Device information (model, OS version, unique identifiers)

  • Log data (IP address, access times, pages viewed)

  • App interaction and feature usage

1.3 Cookies & Tracking Technologies

We may use cookies or similar technologies to:

  • Improve user experience

  • Analyze usage

  • Save login preferences

2. How We Use Your Information

We use collected information for purposes including:

  • Creating and managing your account

  • Providing and improving app features

  • Facilitating transactions or service operations

  • Sending notifications, updates, and security alerts

  • Offering customer support

  • Conducting analytics to enhance performance

  • Ensuring compliance with legal obligations

3. Sharing Your Information

We do not sell your information. We may share data only in these situations:

3.1 Service Providers

With trusted third-party vendors who help operate the App (analytics, cloud storage, payment processing).

3.2 Legal Compliance

If required to comply with:

  • Laws and regulations

  • Government requests

  • Legal processes

  • Fraud prevention

3.3 Business Transfers

If Monexe undergoes a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Data Security

We use administrative, technical, and physical safeguards to protect your data.
However, no electronic transmission or storage method is 100% secure, so we cannot guarantee absolute protection.

5. Data Retention

We retain information only as long as necessary for:

  • Providing our services

  • Meeting legal requirements

  • Resolving disputes

When data is no longer required, we delete or anonymize it.

6. Your Privacy Rights

Depending on your jurisdiction, you may have rights including:

  • Access to your data

  • Correction of inaccurate information

  • Deletion (“right to be forgotten”)

  • Restriction or objection to processing

  • Data portability

To exercise your rights, contact us at: monexe@creativexe.com

7. Children’s Privacy

Monexe does not knowingly collect information from individuals under 18 years of age.
If we learn we have collected such data, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be processed in countries other than your own.
We take steps to ensure your data is handled securely in accordance with applicable laws.

9. Changes to this Privacy Policy

We may update this Privacy Policy periodically.
Revisions will be indicated by an updated “Last updated” date. Continued use of the App signals acceptance of the revised Policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at:
📧 monexe@creativexe.com
🌐 monexe.creativexe.com